Phil
Phil’s has delivered a wide range of training programmes at all levels from front line colleagues to middle and senior managers. The design work Phil has been involved in includes face-to-face facilitation, instructional self study and managers toolkits. Topics include:
- Induction.
- Customer Service.
- Customer Relationship Management.
- leadership Management.
- Trade Counter and Field Sales.
- Negotiation Skills.
- Train-the-Trainer.
- Coaching.
- Team Leadership.
- Systems Training.
- Performance Management.
- Health and Safety