Allan
Allan’s breadth of experience includes the design and delivery of programmes such as:
- CIPD Certificate in Training Practice.
- Chartered Management Institute Diploma in Management.
- Technical and Systems Training.
- Telecommunications/Broadband.
- Foundation Degree in Contact Centre Management.
- Coaching.
- Customer Service and Soft Skills.
- Induction Programmes.
- Products and Services.
- Business and Management.
- Equality and Diversity.
- Research Methods.
- Work-based Development.
MSc (with Commendation from Bristol University) - Ethnic Relations, BA (Hons) – Psychology and Sociology.
Dual Training Qualified – TAP Training Delivery and CIPD Certificate in Training Practice with Distinction.
Associate Member of Chartered Institute of Personnel and Development. Associate Member of the Institute for Learning.